Upcoming Enterprise Edition:

March 08, 2007
24-Hour Student Enrollment Help Desk Launched
In an effort to further expand the scope of services its large base of online learning customers, ChatIQ today announced the creation of a new 24-hour, 7-day per week enrollment specialist help desk.....more

 

December 01, 2006
360training Elects ChatIQ as an Exclusive Provider for Live Online Help and Support
Ensuing a rigorous search and evaluation process, 360training, the 6th ranked company on Deloitte’s Texas Technology Fast 50, announced the exclusive selection of ChatIQ for their chat software implementation....more

 

June 01, 2006
Upcoming WinClient 1.0:
Live Technologies, Inc (NY) sets June 12, 2005 to be the release date for their much awaited windows based live chat client called Win Client 1.0. It will be a downloadable application that sales and support agents can install on their computers. 100 new features or more have been added.

May 05, 2006
Macromedia ranks ChatIQ as a Top Player in Live Chat industry:
Any sales force which does not know what the client is seeking has to go through the ice-breaking stage to maintain a certain level of service. “What do you want?” is not a good opening question. “I see you are looking for Pocket PC based handheld computers, do you have something specific in mind?” is an excellent opening line. Hands down, custom invites like those provided by ChatIQ.com are essential for any sort of proactive selling.

April 07, 2006
Reporting Module Released:
Live Technologies, Inc (NYC) today released the web-stats and contact center reporting module for ChatIQ Professional & Enterprise Editions. The module is accessible from the Web Site in the admin area and contains more than 20 functional and useable reports with drill-down options, 3-D charts and export capabilities for Microsoft Office™ products.

March 10, 2006
Macromedia.com signs up for ChatIQ beta testing program:
Macromedia joins the beta testing program for evaluation of our flash beta client and chat technology. We are thankful to Greg Robin of Macromedia for choosing our technology as a part of their third party competitor analysis report on the live chat industry.

March 03, 2006
Flash Client Beta Released:
Live Technologies, Inc (NYC, NY) announces their first beta release of the new live chat software: IelliServChat. The flash client is accessible from any standard browser and can be used for real time site monitoring and live chat with clients for support for. Empowered with innovative features like an integrated contact center which instantly recalls client information including the geographical location based on the client's IP, this product is ready for beta testers and will be given a full release soon. Clients have the opportunity to start using ChatIQ instantly without downloading any thing at all.