ChatIQ provides a click-to-chat application for sales and customer service. Add live chat capabilities to improve customer satisfaction by interacting in real-time to customer requests.

• Real Time Monitoring with Geo Location
• Secure Live Chat
• Chat Window Customization
• Auto Switch Chat Buttons & Templates
• Offline Mode Email Form
• Click-to-chat Application

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A comprehensive live chat solution that includes proactive chat capabilities as well as website monitoring and reporting. Engage with top prospects and gain insights on how chat is increasing online sales with ChatIQ Enterprise.

• Proactive & Customizable Invitations
• Co-Browse & Time Stamped Footprints
• Canned Message Library
• Push Pages Technology
• Integrated Contact Center
• Skill Based Routing & Team Management
• Live Keyword, Referrer, Search Engine & other marketing data
• Real-Time Browser, OS, Screen Resolution, & other technical data
• Detailed Traffic Web Stats & Reports
• Profile Centric Administration - Support teams and sales staff can manage multiple website domains See Figure 1 below

Go to ChatIQ Enterprise