Your website visitors make you money!

Transform your website into a proactive sales tool by identifying and engaging with top prospects.

Bringing top prospects to your site doesn’t guarantee sales
Companies are spending larger portions of their marketing budget to attract prospects to their websites in an effort to increase online sales. The effectiveness of these marketing campaigns are not known until it is too late. By taking a proactive sales approach with ChatIQ, companies can identify visitors brought to the website from a campaign and have their sales team interact with them immediately. Marketing departments can measure and monitor the results of their campaigns through the comprehensive reporting capabilities of ChatIQ Enterprise.

Reduce shopping cart abandonment
With ChatIQ, sales teams can upsell, cross-sell, offer promotions and assist prospects with buying forms to assure viewers become customers. By answering prospects' questions on the website page they are viewing, sales teams faciltate the sales process to a successful sale instead of abandonment.

Custom Invitations:
Every prospect is different and it is crucial to use the correct message. ChatIQ identifies the keywords that attracted the prospect to your site. Sales people can invite prospects to interact with them using a custom invitation built on these keywords.
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Critical Real-Time Visitor Data:
View a wealth of information on prospects such as current page, referrer, keywords, geographic information, operating system and screen resolution. Sales and customer support teams can be more efficient and effective in assisting visitors to the website.
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See features page to learn more about ChatIQ sales and ChatIQ support.

* Substantially increase online sales revenue:
ChatIQ allows sales team to interact proactively with prospects to your website. Currently, most companies take a passive approach to online sales. ChatIQ lets sales teams know when top prospects come online and helps convert them into sales.

* Increase customer trust:
Most prospects cite a lack of trust as the reason for not doing business online. By providing live chat capabilities to your sales and customer support teams through ChatIQ, prospects will feel confident their orders will be processed correctly and there is a "person" they can contact for help.

* Reduce shopping cart abandonment with live pre-sales support:
Many prospective customers will leave a website or abandon a shopping cart when questions are not answered in a timely manner. Prospects are not willing to spend time picking up the phone and waiting for a customer service rep to have simple questions answered or when they encounter problems with an online form. With ChatIQ, sales teams can quickly answer questions online and turn the frustrated prospect into a happy customer.

* Improve marketing campaign return on investment:
ChatIQ captures all pertinent visitor demographics and offers extensive and comprehensive reporting capabilities. Marketing departments can now measure in real-time which campaigns are effective and make the necessary changes as the market demands.

* Engage with top prospects:
ChatIQ identifies top prospects to the website and notifies the sales team. ChatIQ captures critical keyword information allowing sales reps to customize attractive messages inviting the prospect to engage. Such interaction greatly increases customer confidence and chances for a successful sale.