Live
Chat Software for your website |
LIVE CHAT | Sales (24/7): 866-451-3854 |
 What
does ChatIQ offer?
ChatIQ offers a solid
click-to-chat application which gives you the ability to monitor website
traffic in real-time and to accept incoming live chat requests from
online visitors. ChatIQ allows online visitors seeking customer support
or pre-sales inquiries to chat with your staff in a real-time secure
environment.
Who
is it for?
- Companies that need to supplement phone support with chat
- Websites selling online
- Customer support
Click-to-chat live solution for your website
 Highlighted
Features:
- Click-to-Chat Application
- Real Time Website Monitoring with Geo Location
- Secure Live Chat
- Chat Window Customization
- Auto Switch Chat Buttons & Templates
- Offline Mode Email Form
- As low as $18/month
|
Real
Time Website Monitoring:
 Gain
insightful information regarding website visitors directly from the
ChatIQ Agent Console. Details include current page, current status,
time spent on page and geographic location including city, state and
country.
Secure
Live Chat:
 All
live chat sessions are 128 bit SSL secure. Chat with online visitors
privately and securely directly from the website. Exchange confidential
information, like passwords and billing information, on ChatIQ's secure
platform.
Chat
Window Customization:
 Customize
the top banner of the chat window to match the look and feel of the
website. ChatIQ also offers default pre-chat and post-chat forms.
Auto
Switch Chat Buttons & Templates:
 Choose
from our templates library of auto-switch live chat buttons (online
mode & offline mode) or make any image live chat capable on your
website.
Offline
Mode Email Form:
 When
representatives are not available, visitors can click on the offline
mode live chat button and leave an email. The Web Admin site allows
for custom questions on the forms as well.
| ChatIQ
Enterprise offers additional features for companies that need more
than just live chat. Go to Comparison
Chart for more information |
ChatIQ
Enterprise Features
- Proactive Invitations - Send scrolling permission based chat
invitation banners
- Live Keyword, Referrer, Search Engine & other marketing
data
- Live Browser, OS, Screen Resolution, & other technical data
- Detailed Web Stats & Visitor Reporting Module
- Get Co-Browse features & Time Stamped Footprints for all
visitors
- Built-in Canned Message Library & Push Pages
- Integrated Contact Center for storage a retrieval of client
information
- Get user visit history and live chat logs in real-time
 Go
to ChatIQ Enterprise
|
 
| Testimonial |
"My first chat resulted in a sale. It required patience with setup and persistent monitoring but all of that paid off on the very first chat. Live chat works! Thank you ChatIQ."
Derick Rosen
Internet Sales Manager
Lejeune Honda |
|
)
Gain
insightful information regarding website visitors directly from the
ChatIQ Agent Console. Details include current page, current status,
time spent on page and geographic location including city, state and
country.)
All
live chat sessions are 128 bit SSL secure. Chat with online visitors
privately and securely directly from the website. Exchange confidential
information, like passwords and billing information, on ChatIQ's secure
platform.)
Customize
the top banner of the chat window to match the look and feel of the
website. ChatIQ also offers default pre-chat and post-chat forms.)
Choose
from our templates library of auto-switch live chat buttons (online
mode & offline mode) or make any image live chat capable on your
website.)
When
representatives are not available, visitors can click on the offline
mode live chat button and leave an email. The Web Admin site allows
for custom questions on the forms as well.
)